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Last Updated June 1, 2026
Client Reviews on West Coast Restoration & Cleaning
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- 4.9
13 Reviews
Most helpful positive review
0 people found the following review helpful
Most helpful critical review
There are no negative reviews on West Coast Restoration & Cleaning
Feedback:
Ofer was friendly, knowledgeable, timely, and he worked with me on the pricing. He also provided a free bottle of cleaning supply and gave me valuable advice/lessons about cleaning and maintaining my upholstery. I strongly recommend West Coast Restoration & Carpet Cleaning!
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Best ever service, cleaning, staff, and pride in their work. They make miracles with your dirty, stained carpet. Highly recommend.
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West Coast Restoration does the best carpet cleaning of any company I've used before! They guarantee their work with a 6-month guarantee. If any stain returns within 6 months, they come back free. That's really amazing, and was one of the primary reasons I initially used them for my carpet cleaning. Their service was top notch, and their technicians were very knowledgeable and clean cut. A+ service at a competitive price.
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I had new furniture that need scotch guarding. These guys were on time, efficient, knew their fabrics and paid careful attention to detail. Even found a stain that someone tried to hide by flipping a pillow. West Coast took the cover to their shop, carefully worked on the spot and it came out beautifully.Will definitely use again for next cleaning project...carpet cleaning.
Feedback:
I have never had it professionally cleaned. Im a self-proclaimed DYI girl but lets face it, the rental dirt devil carpet cleaners, bissell, oreck etc can only do so much. and yes, i have done all three on my house. and yes my carpet looked so much better!!! ... for a max of two days. 30 year old carpet thats the lightest creme color seemed absolutely hopeless.Enter Gary with West Coast professional Carpet Cleaning. He was referred to me by another local business who was booked up for several weeks -- I was on a time crunch to get my house clean and amazing. We spoke for a while about my needs and his carpet knowledge and he gave me a very spot on quote. To take his service further, he agreed to come over prior to our scheduled cleaning for an accurate quote and so I could meet him (i wasnt comfortable having someone I had never met entering my house on his alone while at work). Due to delay in finishing his last job and suffering through traffic, he came over around 7:30pm. I was so appreciative!He was very honest about what my expectations should be based on its age and condition, and explained how he uses a very thorough process to lift out the deep-down-in-there dirt within the carpet mat -- this is an important step to get your carpet cleaning to LAST, and not all companies do this. you get what you pay for, after all. He went on to explain it more scientifically with pH etc(science is a bit over my head but i appreciated it!), stating he starts with a 9 and then does a second time with a 5 (i think). he also went room to room with me telling me things to remove from the floor prior to his work.the outcome? whatever he does, he does it REALLY WELL. As requested, he texted me when he had finished the job. I couldnt believe it when I came home; my carpet looked BRAND NEW. no joke, it was even coloring throughout the space, including the high traffic areas. he left me two sets on booties so I could wear in the house and keep it awesome. i was also really impressed with how dry it was after only a few hours -- meaning he extracts moisture really well. on a cool and overcast winter day, that was really appreciated.super fair price for a large 3 bedroom, two story house with a staircase. and such an honest and personable 1-man-show. i love to support local businesses who take pride in there work...so when you need your carpet cleaned and your mind defaults to those large chain companies - consider this instead. cant speak highly enough about the experience. for the first time in nearly 5 years i walked into my house and SMILED instead of stared embarrassingly at all the stains that come with being a cat owner. that reaction and pride I now have is pretty much priceless.thanks again Gary.
Feedback:
I came home from a night out with some friends. And there was water coming out of my front door. I immediately panicked. Apparently a water line had burst and was leaking water all over my house. After shutting off my water, I looked on Yelp and found West Coast Restoration & Cleaning came highly reviewed and called them. Even though it was after hours, Ray and his team were at my house quickly and immediately got to work. They were able to help clean and repair the water damage quickly so that wouldn't have a mold problem. Once they finished, it looked like new with very minimal long term damage (we had to replace one floor).I highly recommend them if you have a water, fire or mold issue. Or just need some general deep cleaning to impress the in-laws.
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Had my two bedroom condo, all carpeted, cleaned with West Coast Carpet Cleaning. Scheduling was a breeze, and they were on time, courteous and professional. They got out all the traffic stains as well as a large soda pop stain in the living room that I didn't think would clear up.Carpets look great now.Will use them again and would recommend them.
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They did a fantastic job...very professional and our carpets look great. Used them at 2 homes in the past 2 weeks. Would highly recommend and will use them again.
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I have owned homes and had all kinds of work done on them for 20 years. West Coast Restoration was by far the most courteous and professional business I have ever dealt with. They arrived on time, cleaned my upholstery right then and took my rugs for cleaning. I had just had a minor disaster at the house and the rugs ended up so filthy I was sure I would need to throw them out. But when they brought them back the following week they looked amazing. Just like I had bought new rugs. They also made an exception to their hours of service just to deliver my rugs at a time that worked for me. And finally, the price for all this work was very reasonable.I highly recommend them to everyone needing services from upholstery and rug cleaning through entire restoration after a disaster such as a fire or flood. They also clean the things we tend to forget such as air conditioning and clothes dryer ducts. I will be having them come once a year for a thorough cleaning of everything so I can rest assured that the whole house is as clean and well maintained as possible.If it was possible I would give them a rating higher than 5.
Feedback:
James was very professional and on time. Our carpets were a mess and now they are perfect. Highly recommend the company.
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