Client Review on Wheel Wizard
Feedback:
Same as all the other reviews online. Took weeks to finally obtain a booking date, waited in all morning (as per my booking slot) no one turned up and no communication at all.... I didn't hear anything. When the appointment slot was missed, I called Dent Wizard but after 40 minutes on hold I gave up. I emailed a complaint with a read receipt but unfortunately no one has bothered to reply. I have no choice but to use this company due to the insurance I paid with BMW. A week passed after my missed appointment and still no communication. Finally got through to them and have been rebooked.... I wont hold my breath.GLAD I DIDNT HOLD MY BREATH! Scheduled in for the 25th Sept to be called to say engineer's van has broken down.... laughable. I have contacted BMW and requested a full refund, I don't want this company anywhere near my car.BMW have offered to repair my car free of charge and advised me CarePlan will be refunding my original payment in full.
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