Client Review on Window Genie
Feedback:
"If you want me to take a dump in a box, and mark it guaranteed I will." This quote from Tommy Boy perfectly sums up how I feel about Window Genie. I had my roof pressure washed 18 months ago by Window Genie of Naples. I got a cool 3 year guarantee from mold and a 20% discount for my next roof cleaning. If you asked me then I would have given them 4 stars. They were inefficient they had to make 4 trips. But my roof and windows looked great.Fast forward to a couple months ago... my HOA sent me a letter that my roof was dirty. It did have mold and I had my guarantee so I tried to call Window Genie of Naples. Come to find out they were permanently closed. I called Window Genie of Sarasote but they are all independent and would not honor the guarantee. I called corporate and spoke to I think his name was Nate. He told me that there was no way because they are independent operators under the Window Genie name. He said he was sorry and offered me a discount when a new Window Genie opens in SWFL. I feel like Window Genie took a dump in a box and marked guarantee on it.
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