Wyndham Worldwide
Client Reviews on Wyndham Worldwide
Feedback:
Does not stand behind their hotels! Had an awful experience at one of their hotels Aug 26th and have spent until today(Sept 18th) awaiting their multiple promises of a call back after not being able to stay at one of their hotels due to health hazards from filth in the room, fraudulent use of my credit card by staff, and a nightmare of an experience and just got told when I called back again that I needed to deal with the hotel directly even though they know the hotel manager isn’t answering calls or returning messages. Given the name and number for the hotel owner and advised the number probably does not work. Consumers Beware!
Feedback:
Due to the death of my dad, we asked for reservations for those coming from out of town for the funeral. We went in 24 hours before they were to arrive and cancelled some of the rooms that we did not need. When I got my credit card bill, they not only charged me for the rooms we used but for all the cancelled rooms also + there were errors to their favor on all but three rooms! I spoke to Wyndham Corporate Customer Service (concern # 4036353 and they washed their hands of the whole deal because I had already spoken to the manager. I even went to BBB and I got no satisfaction. DON’T STAY HERE!!! THEY OVERCHARGE YOU AND YOU HAVE TO FIGHT TO ANY OF IT BACK!. THEIR BOOKKEEPING IS REALLY UNETHICAL.
Feedback:
If it was possible to give no Stars I would, Baymont Inn and suites, Fort Walton Beach Florida, UNLIVABLE! Asked to be moved to another hotel told yes, points would be transferred by several employees, never happened. We ended up paying over $300.00 for a one night stay.
Feedback:
I REFUSE TO STAY IN ANY WYNDHAM HOTELS! Last year I had a prepaid reservation at the Baymont by Wyndham in Seabrook, TX. It was not too long after Harvey had hit Houston and I had called 2 days prior to make sure that they would be able to keep my reservation. They said "No Problem. Come on down we would be happy to have you" Well the day of my reservation, I got a call. "Terribly sorry ole boy but I am afraid we have to cancel your reservation".So there I am North of Houston and scrambling to find a place to stay. I eventually found a room at another Wyndham hotel (Super 8) in La Porte, TX. They gouged me for that room. $125 for a room that normally goes for around $50. I really hope they enjoyed answering to the Texas Attorney General for that one.You know what is really bad about all of this? If they had called my the day before, or when I called, and said that they needed to cancel my reservation; I would have been cool with that. "No problem I have a plan B." is what they would have heard. I guess expecting service was a bit too much.In the mean time Motel 6, Choice Resorts, and other hotels will get my business. It will be a long long time before I do business with Wyndham again!
Feedback:
they should rename themselves to the Wyndham World-Worst EVER! Go there if you'd like to sleep with a roach or eat them in your eggs.
Feedback:
My wife and daughter stayed at three Wyndham properties on their way from Colorado to Main. As a retired executive from Hyatt Hotels and Resorts, I know a little something about the hospitality industry, apparently Wyndham does not. All three properties where in disrepair, unkept, and in general at most a two star properties. If you think the name Wyndham sounds like a property on the level of Hampton, Marriott, Hyatt etc. it is not. Avoid this name at all costs, you will surely be disapointed. You may as well stay at Motel Six.
Feedback:
Terrible customer service . Even after you connect with the right team there is nothing. They practically put you on the back burner. Best slogan PAY UP OF ELSE. RESTRICTION
Feedback:
Check your children’s phones. Do not trust this company. They Keep calling a minor’s phone trying to entice them to come to their hotels with free mini vacations. The number is on the national do not call list. No one at the corporate level cares to help. All you get is we do not handle that in this department.
Feedback:
WOW I was really upset the way that I was treated Saturday evening. I thought it was personal until I read all of these reviews. I booked 6 rooms for my wedding in September, however when I arrived at the Ramada in East Orange on Evergreen Place to give my card, the two ladies behind the desk were very nonchalant,and rude. My fiance noticed a dirty sock in the lobby, and said something. The females response was"If the dirty sock disgust you, why do you want to stay here." When my Lawyer called the other female told my lawyer this is a 2 star hotel why do they even want to stay here. I was told they have no rooms for Sept 8. Then when I left, and booked online the female called five minutes later, and said we have cxl your reservations, find somewhere else to stay. I literally cried. These are rooms for my family coming out of town for a wedding. These people do not care, and wont hesitate to basically say we are privately owned we can treat you how we want! one star just because I have to in order to post!
Feedback:
Poor customer service. I have similar issues with them like the other reviews on here. They don't communicate with you and if they do its by email with a pre made email that they through my name at the top of. I requested for someone to call me since April 7th. The only time i talk to someone is when i call them and they have yet to give me management or have management call me. They are worthless! They said things happened that didn't happen and i asked where she got her information from she wouldn't say. I NEVER had a member of management contact me for them to even have a side of the story. As of right now, my family and the night staff are the only people who know how hair, food, crumbs and the half used over bucket left in the fridge were in the room. As far as I'm concerned they don't deserve a star at all.
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