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Client Reviews on The Brick Warehouse, LP

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    • 3.4
  • 38 Reviews

Most helpful positive review

0 people found the following review helpful

By Alain Abou Feb 19, 2019

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Most helpful critical review

0 people found the following review helpful

By Unpleased Customer Jan 19, 2019

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The Brick (Warehouse )the largest company in Canada

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Lots of shopping

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been there twice... fist time waited for 40 mins . second time under 10.... you decide.

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Amazing friendly service. Management was super friendly in handling one of my issues. Overall five stars

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The experience at the brick was great, we went to purchase a mattress we knew exactly what we were looking for, an associate came and helped us by the name of Jasbir. We came to get the brick credit card. He helped us get the credit card and find our mattress that costs $499 it had everything that we wanted firm, split box spring and warranty. Warranty included a slip cover that’s sweat proof, stain proof and protects from dust mites. Towards the end we received the bill and were thanked for our Business.

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Good amd fast services.

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The set up is stupid... the wait ridiculous!

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They were fast and friendly

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Politics. Diplomatic. Crazy. Workers here are good but management is nuts. They don't know what they doing and like passing time on cams rather than working on betterment of the company or workers. As customer I don't know it that well. Special info: they hiring if you really really need a job then go for it else there are way better places than this to work. They will make you leave them and then wonder why the good guys don't stick to company 😂😂 funny.

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A little lousy place as the the sales reps on the floor do not care much about customers. They should be trained to be friendly and pleasant. I bought a upright freezer a week ago. Before I pick it up from their warehouse, I phoned up to the store to ask the size and weight of the unit. The lady who picked the phone did not know any details about it. She put me on hold briefly to find out the details and then informed me that it is 7 ft long and 7 kg weight. I was to hire U-Haul cargo van instead of using my 7 seater SUV. THE LENGTH IS LESS THAN 5 FT AND THE WEIGHT IS 49 KG. Bricks, you got to seriously train all your people.

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