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Client Reviews on Fairway Divorce Solutions (Canada)

    • 3.3
  • 10 Reviews

Most helpful positive review

0 people found the following review helpful

By DCO Consulting Solutions Oct 19, 2019

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Most helpful critical review

0 people found the following review helpful

By Ruth Winnifred Sep 28, 2019

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Thank you to Karen and the Fairway Team for an incredible conference last week at the Corporate Office! We are excited to be joining the Fairway Family to help people through divorce lay the foundation for new beginnings!

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I was very impressed with the way that Fairway Divorce handled my complaints. When I was having problems with their service as it didn't seem to be working for me, the manager and owner contacted me to find a way to solve the problems I was having. If you need advice and mediation in your divorce and want to save on lawyer's fees, I would use them.

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A friend got a divorce negotiation through this company and he ended up totally taken advantage of by his ex-wife and was given wrong financialinformation by Fairway negotiators, which is coming back to haunt him a couple of years later. Huge financial implications for him. I would NOT recommend this company at all. Hire a good lawyer! Don't deal with Fairway.

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Working through divorce is challenging and working with people who care about the whole family is important. Fairway is that team for you and your family, they are professional and prompt.

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I would love to give 0 stars. It's been a few years but Fairway was attentive until they took my payment and then I couldn't get a response from them. Never did recover my money. Avoid!

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Update: went to court yesterday using the separation agreement prepared by Fairway and lost the marital home and also ended up with half the line of credit. The Judge essentially said the agreement was horrible in that it didn't appropriately address the largest asset of our 17 year marriage, the home and sale. This cost me dearly. I would never recommend using this business based on my experience. Do so at your own risk. I would have been so much better off using a lawyer from the start. In the end I had legal fees, lost the home for no compensation, got half the LOC. Which incidentally was used for the home renovations and landscaping. The agreement was a joke that in the end did not protect me and the weaknesses in the agreement were fully exploited by my exes lawyer. My review is back to 1 star based on the comments from the Judge and my experience. Still wish I had used lawyers in my situation, no real resolution. For me it was not worth it, there was key information missed that was part of our negotiated settlement that was then not included in the final separation agreement, nor communicated to me that it was removed. That lack of communication led to me paying around 25k in extra expenses that I should not have paid and will likely never see.Update - the Owner of the company has contacted me and is working with me for a resolution. She cares about customer support and the ultimate resolution of my concerns. I will leave the original post below as is and will update in the future once my concerns have been addressed. Nightmare! Get a lawyer! I used their services roughly 3 years ago and am now embroiled in a horrible struggle to get what is owed to me out of the relationship. My ex still lives in the house we jointly owned in the mariage my equity is tied up in the mortgage and there is no end in sight. Lesson learned never take the easy route. This process would/could work if both individuals truly want to work together, it doesn't work if one party in the divorce is out to take you for everything and is unreasonable.

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Things didn't go as smoothed as planned. A few concerns that were brought up were addressed as soon as possible. Fairway made it very clear that their customers were important to them and apologized for their mistakes. They assured me that their processes will be changing so this doesn't happen to other clients. I am very content with how a complicated and frustrating mistake was quickly resolved. Thank you to Karen and her team for making things right.

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Absolutely horrible service! The receptionist was rude when I called and wouldn't give me any information about their divorce process at all, not even the price. I'm not sure how I can make a decision about using their services when I can't even get a straight answer about how much it costs. There are other divorce solution companies out there so I certainly won't be wasting any more of my time on this shady place.

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Fairway delivered. In what had been an ongoing, stressful situation, Fairway, provided the light at the end of the tunnel.From my initial phone inquiries with Rose and Denise, the consultaion with Matthew, and the mediation with Micheline, each team member was approachable, professional and supportive of our individual needs.The 1st day I walked into Fairway I anticipated a lengthy process. There were several issues on the table where my spouse and I had reached an impasse. It seemed like our ability to communicate and collaborate had broken down.During the mediation, Micheline's well rounded knowledge, experience and insight was reassuring. Her guidance kept the situaton calm, focused and under control. As a result, we were able to get through the brick wall and come up with solutions in a very short amount of time. Prior to engaging Fairway, we had tried a different form of mediation. This process only creared more frustration and animosity.  I then considered going through a lawyer. I consulted with 2 different ones. I also talked to friends and acquaintances who had hired lawyers – some were on their 3rd or 5th year of litigation - bills, bad feelings and stress taking a toll and still no end in sight.For me, Fairway was the only viable option.  I highly recommend Fairway to anyone else going through the separation and divorce process.

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As a retired paralegal I have referred several previous clients as well as friends to Micheline with Fairway to handle their divorce negotiations. In each case I have heard nothing but fantastic feedback. Micheline has great communication skills and genuinely cares. They were impressed with how fast and efficient the proceedings were, plus it was way cheaper than going the litigation route!

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