Client Reviews on Good Tidings
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1st and 2nd impression was excellent. Adrien was professional, prompt and knowledgeable. They came to me on a Sunday within 90 minutes. As a homeowner to know that you have a heating/cooling repair man that is responsive on a Sunday is priceless. I highly recommend this company
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I orginally called on January 1st, I was turning the hot water off and the faucet broke off in my hand
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You are dealing with a company who doesn’t like to be told their service is pricey - “quality costs money” - they will preach back to you After leaving, you will find lots of stickers , cards across your property - I still continue to find more reminders that wouldn’t peel off I called these guys because cooling wasn’t sufficient in my bottom floor - they quoted lots of money for refilling the Freon with a mandatory test and no guarantee for a fix - I cut my losses with a mandatory $95 but little did I realize I had unwanted graffiti all over my property without permission. They will leave a lot of reminders that they were here - here are 3 out of the 10 they left - one of them actually warned the next service provider not to service the equipment because it was under their care
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On June 29, 2019, I had a crack in the pipe which was pooling water above a light switch in my basement. Steven, was the technician assigned to the job and he was unbelievably professional and patient. Amongst the initial issue that I called for, I had a few other small plumbing concerns and Steven was more than willing to take a walk through of my home and explained what my options were in addressing the problem. What I enjoyed most about my experience with Steven, is that I did not feel that he was trying to up-sell any service that I did not need, which immediately put me at ease. In Each area of my home that he worked, he left it as clean as he met it. That is a huge plus. Another significant benefit in choosing Good Tidings, is the ease of scheduling an appointment, which is usually in a very short turn around. Professional service ✔️ Clean work✔️Ease of scheduling appointment ✔️ Quality of work✔️. What more could you ask for? 😊
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Matt, from Good Tidings was pleasant, professional and courteous. There was a potential issued of concern regarding my gas valve. He evaluated the gas valve, swiftly identified the problem and took the time to explain what needed to be done. Matt offered a program that Good tidings was extending to new customers that included a 19 point check (I may be wrong about the number lol) of my heating and cooling system which was great, because 1) I am not a handy person and 2) It placed me as a VIP member for one year which includes a 24 hour priority service call. What could be that when you are in a jam and need immediate assistance? :)To top it off, he is dog friendly, as my little 10 month old Zoe is an excitable little bee. (sorry again, Matt. lol)If you are looking for a professional, friendly, efficient and quality service, choose Good Tidings, Clark, NJ. Today, October 12, 2018. This is an amendment to my original review. Without sharing the specific details regarding a matter that I had to discuss with the management at Tidings two weeks ago, I will say that I am pleased and reassured that this company stands behind their word and will make every concerted effort to ensure customer satisfaction. Service excellence is truly synonymous with Good Tidings.M
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So happy with the special technician steve He is so kind and has a good technique for repair my failed generator for gas radiator. Thank you again.
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I had an emergency in my home early in the AM and as soon as they opened they came right away. Steve was especially the best ever. He was honest, efficient and meticulous with his work. I would definitely reccomend!
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Steven responded to my emergency call and resolved the issues quickly. He was very knowledgeable & professional
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Just wanted to extend my gratitude for such an amazing job. Thank you very much for your courtesy and outstanding services.Sincerely,Nancy
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I have only wonderful things to say about Good Tidings and their employees. I had an emergency on Sunday September 22, 2019, my hot water tank was leaking all over my basement. I called Good Tidings’s 6;45 am at 7:00 am I received a call from them and at 8:00 am they were at my home, replaced my hot water heater and the technician was on his way. They were there for me and always have been. They are the best I recommend them to anyone and I’m glad they are a part of my life. They are dependable, professional, prompt and always courteous. For me. they get 10 STARS
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