Edition:

Client Review on Enterprise Holdings, Inc.

Feedback:

On Tuesday, Sept. 10, 2019, we arrived via shuttle bus at the rental location to find over 50 people standing in the parking lot where the Emerald Club cars should have been, but there were no cars. It was hot, humid, very dirty, and we waited in line over 45 minutes to get a car. As business travelers with Emerald Club Executive status we book with National for fast, reliable customer service. This quality of service is unacceptable and created several issues on our trip.

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