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Last Updated May 1, 2024
Client Reviews on Villa La Paws
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- 4.1
34 Reviews
Feedback:
So glad to have found Villa La Paws My Luke loves it hereI can barely say goodbye to him before he runs to the gate to go spend some quality time with his friends. He has done both an overnight stay as well as doggie day care. I love the fact that I can hop onto the webcams and check on him to see how he's doing... Sometimes it's hard to see him in Waterworld but that's ok because they have a great misting system which is part of the issue. I also like the fact that you aren't limited to certain hours for drop off or pick up when doing a half day of doggie day care... it's 6 hours anytime from 7:00 am to 6:00pm! Luke gives it 2 paws up
Feedback:
My girlfriend and I went to this location today to get our chihuahua's nails trimmed. Our dog isn't the friendliest so as soon as we saw the groomer, we told her that she would need a muzzle. The groomer said "oh, so she is a s***?" which was our first red flag. She helped bring our guard down by assuring us that she has chihuahuas at home and knows how to deal with them. She then slapped the muzzle on our dog and told us to wait in the front for her to finish. Now, our philosophy in getting her nails trimmed is to have her nails at a comfortable length without damaging her cuticles, and without hurting our dog in the process. This groomer did not see it this way at all. As we turned the corner, we heard our dog screaming for bloody murder. I wish I would have recorded it as soon as we heard it because I've never heard something so gut wrenching. It felt like hearing nails on a chalkboard and watching a train wreck at the same time. This continued for about 30 seconds, stopped for a minute or so, and then she screamed for the last 30 seconds of it. It felt like it was an eternity of course. We went to pick her up once she was done and the groomer said that she had pooped and peed herself, as if that plus all the screaming was just another day at the office. She didn't even bother to clean her so we had to bathe her when we got home. Not to mention she cut her nails way too short. You can see the tip of the cuticle on most of her nails and the nail I pointed out in the picture is more cuticle than nail! It was the most awful 15 minutes that we've dealt with in a really long time. Not to mention as we walked out, a lady brought her dog for a trim and the dog looked like it was having a seizure from how bad he was shaking out of fear. I can't speak for any of their other services, but if you're worried about your dog's comfort, trim their nails yourself.
Feedback:
The best kennel in Arizona. I leave my three great Danes there 3 times a month. The care, medication instructions, and love that they give my dogs is phenomenal. I drive from Tucson to Scottsdale just to have my dogs treated so well.
Feedback:
I would never recommend this place to anyone. It's incredibly dirty, in a run down building. The yard is a crappy 6ft chain link fence that if a dog wanted to they could jump it with ease. Big dogs and small dogs are together. Which is a little dangerous in my opinion. I'm actually surprised this place is even open at all. If you love your dog Do not board them here!!! I wouldn't even take my pup here for daycare. And yes the prices are cheap. But remember you get what you pay for.
Feedback:
Worse than the county shelter conditions. Concrete chain link small enclosures. No climate control. Dirty and run down building
Feedback:
Awesome people my dog loves it there he's always excited to go
Feedback:
Everyone is so nice. Micheala is awesome. She's so good with my dog and he doesn't seem so stressed out when leaving. Big thanks to Micheala who is always so nice to him
Feedback:
I like this place alot the prices arnt crazy and they do a good job
Feedback:
Super fun and friendly facility! The grooming is amazing too!!!
Feedback:
I love the groomers here! My dog gets so excited when he knows this is where we’re coming. It’s cage free and he loves it. We have always had wonderful and caring personal service here. I can’t imagine taking him anywhere else!
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