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Client Reviews on Virtuoso Music

    • 4.8
  • 98 Reviews

Most helpful positive review

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By Margo S Mar 19, 2019

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Most helpful critical review

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By Bolkesh Feb 19, 2019

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This company is great. I have actually personally called them on several occasions to assist me with an issue and I own a roofing company. You simply cannot go wrong with them.

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WE RECENTLY HAD OUR ATLAS ROOF REPLACED BY REGAL RESTORATIONS...THE REGAL TEAM WORKED TIRELESSLY WITH OUR INSURANCE COMPANY THAT WAS UNCOOPERATIVE IN EVERY WAY..WE WOULD RECOMMEND REGAL HIGHLY FOR THEIR PROFESSIONALISM AND CARE..THE INSTALLATION TEAM WAS OUTSTANDING..THEY WORKED CAREFULLY AROUND OUR HOME AND WITHIN ONE DAY WE HAD A NEW ROOF.. PAUL LED US AND HIS TEAM THROUGHOUT EVERY PROCESS..HE WAS ALWAYS RIGHT THERE TO ANSWER ANY QUESTIONS BY EMAIL OR PHONE DURING THE TEDIOUS DEALINGS WITH THE INSURANCE COMPANY..HE WAS THERE FOR US EVERY STEP OF THE WAY..THANK YOU PAUL FOR GOING THE EXTRA MILE, OUTSTANDING CUSTOMER SERVICE..WHAT MORE COULD YOU ASK FOR? QUALITY WORK AND A STEADFAST TEAM ON YOUR SIDE.. THANKS AGAIN, STEVE AND MARY ANN V.

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Brad Stusak at Regal Restoration & Consulting did an AMAZING job in advising, processing, and diligently following up with my insurance company (Allstate) and me to provide some of the best customer service I've ever experienced. ALLSTATE was TERRIBLE about approving my claim for my damaged roof with discountinued shingles (Atlas Chalet). OTHER roofing companies had poorly advised me on how to handle the process and frankly, they made many mistakes that led to claim denials (yes, pural). It was downright demoralizing and I had nearly given up until a friend recommended Brad at Regal. He was in touch at all the right moments to ensure our new claim would be approved. He and his team were consummate professionals and the quality of work completed on our new architectural shingle roof is GREAT. I learned the hard way that not all restoration companies have the same level of knowledge and expertise -- REGAL is the ONLY one I recommend! Thank you Brad and team for helping us finally get our home RESTORED!!!

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We got off to a rocky start, Shawn worked through the challenges and has come through with the services contracted.

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Regal Restoration was a pleasure to work with. They were professional, very knowledgeable, and my roof looks amazing!! They went above and beyond my expectations. I am very pleased with their work and would highly recommend them to anyone in need of a new roof.

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We received a quote from one of those "fly by night" roofing companies following some hail and wind damage. When we asked them for proof of Insurance - POOF they vanished! We reached out to Regal to verify the findings and worked with Shawn McClimon. Shawn did a great job confirming findings and what could be done to resolve. He worked with the insurance adjuster and really stepped us through the entire process. He was always very professional, courteous, and prompt. I was amazed at how easy he made everything, even dealing with our HOA concerning samples. It really was the most stress free repair I have ever been involved with in my 25+ years as a home owner!Even on the day the project started. The guys showed up well prepared, very professional start to finish, and they finished all in the same day....and its a huge roof with steep pitch! We were blown away! The did a great job of cleanup afterwards as well. The industrial dumpster was gone the very next day, as was the leftover materials from the driveway.Start to finish, by far the best experience! We upgraded to architectural shingles with ridge venting, and now our neighbors are jealous and inquiring. Without hesitation, would recommend and I am pushing my neighbors in their direction! Thanks Regal, and most of all Shawn!

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It was an absolute pleasure to have this company work on my roof. The consultant Shawn McCliman was the Epitome of Professionalism. From the very first step to the last he was right there every step of the way ensuring the job is being done correctly and within the timeline expectations. When it comes to dealing with the insurance company he was all over it I didn’t have to lift a finger. Overall just an absolutely great experience with this company. The professionalism, punctuality, and just the all around respect towards me and my family’s needs was beyond any expectations forcasted jumping into this project. The best part is the roof was done in one day with no hiccups no hassles. They were here and they were gone. If you get to pick a consultant for your job Shawn McCliman is the man you need to request. He’s an outstanding standup guy and he’ll tell you the way it is. I have much respect for that gentleman and the company.

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As I shopped around to get referrals for a new roof, I found that Regal Restoration had very high reviews. Scott has been amazing. From the moment he stepped on to my roof inspecting it for damage, to meeting with my insurance company and taking care of all the details, I’ve been confident in him and amazed. He returns every call promptly, is kind, respectful and professional. The crew did a great job and my new roof looks great. I never had to worry about a thing and am so glad I chose this company. I have already referred many neighbors to them, as I would to anyone.

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THANKS TO RON OLIVER, WHO IS A CLAIM SPECIALIST, FOR REGAL RESTORATION AND CONSULTING , LLC, THE ENTIRE PROCESS FROM MEETING WITH OUR INSURANCE ADJUSTER, SELECTING A SHINGLE MANUFACTURE, AND KEEPING UP WITH THE ACTUAL REMOVAL & INSTALLATION TOOK PLACE WITHOUT A "HITCH" DUE TO HIS PROFESSIONALISM AND CONCERN FOR THE HOMEOWNER. I WOULD HIGHLY RECOMMEND REGAL RESTORATION AND CONSULTING , LLC TO ANY HOMEOWNER THAT WOULD NOT HAVE TO WORRY ABOUT ANY PART OF THE PROCESS MENTIONED ABOVE. GREAT PLEASURE IN DOING BUSINESS WITH HIS COMPANY.

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Many congrats to Richard Sprattlin because of his dedication and professionalism he was able to work with our insurance Co so that we were able to get a new roof. The crew did an excellent job of installation and Richard followed up with clean up and registration data. GREAT JOB BY ALL!!!!!

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