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Last Updated May 1, 2024
Client Reviews on Zerorez Franchising Systems, Inc
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- 4.7
64 Reviews
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Great customer service. My carpet looks great.
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Here changing my review - on first inspection the carpet looked great. Then it dried and I could still see and smell the spots where my dog had been sick. After paying extra for the pet stain removal package, I expected a lot more from a professional company. To their credit, the smell and stain had lessened. And Hasa has GREAT customer service. But I’m the end, after paying for their professional cleaning, I ended up buying pet specific products and getting my pregnant self to elbow greasing those spots again with the chemicals and poo smells I paid to not expose myself to in the first place.
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They were easy to schedule with and came when they said they would. The service was very fast. They didn’t get the paint stains out, but I didn’t think it was a possibility to begin with, so I wasn’t disappointed. They said it should be dry by the time I get home tonight, which is way better than the 48 hours of the last cleaner I used. The Tecs were nice, relatable, clean, and not creepy. Overall a very streamlined, efficient experience. Will definitely be calling them again next time I need carpets cleaned.
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Zerorez was really easy to work with and does a great job! John did an amazing job and was super friendly. Give John a raise! 👏👏
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Fantastic!!!!
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Roy was personable, informative and did a great job
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I waited longer than I should have to clean our carpets but Nour with Zerorez made then look amazing! Plus I felt the price was very reasonable! Will definitely be recommending Zerorez to my friends & family!
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Our technicians were very friendly and they did a wonderful job with our carpets.
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Eric Johnson is a fantastic, knowledgeable technician! We score him a perfect 10 and would give a higher rating if we could. Very impressed with Zerorez service, cleaning products and will call them for all of our carpet, upholstery & tile needs. Thank you!
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We did a lot of research on different carpet cleaners and decided to go with Zerorez!! I’m sooo glad we did! Our carpet looks brand new and smells amazing! Our carpet cleaner, Conrad, was so nice and took the time to answer all my questions and make sure I was happy with the results! We’ll definitely be using Zerorez again!!
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